News from the CPSC


FROM: U.S. Consumer Product Safety Commission Office of Information
and Public Affairs Washington, DC 20207
 
DATE: October 23, 2006  
RE: Release #07-011
Firm's Recall Hotline: see below

FOR IMMEDIATE RELEASE
Sony Media Contact: Rick Clancy, (858) 942-3020

Sony Recalls Notebook Computer Batteries Due to Previous Fires

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: Rechargeable, lithium ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers.

Units: About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan

Hazard: These lithium ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.

Description: These lithium ion batteries were sold with, or sold separately to be used with, the following notebook computer models:

Computer Manufacturer Computer Model Battery Model
Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01
Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230
Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B
Toshiba Portege: M300, M400/M405, S100/S105
Qosmio: G35
Satellite: R10/R15
Tecra: A2, M3, M4, M5, M6, and S3
PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS

The battery model can be found on the battery’s label.

Sold: Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates:

  • Fujitsu - from June 2005 through October 2006.
  • Gateway - from September 2005 through October 2006.
  • Sony - from December 2004 through October 2006
  • Toshiba - from September 2004 through October 2006.

Manufactured in: Japan, China, Taiwan and Malaysia

Remedy: Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.

Consumer Contact: Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:

The CPSC has also prepared a list of safety tips that consumers should follow when using a notebook computer. The list can be found at: www.cpsc.gov/cpscpub/prerel/prhtml06/06271.html


Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to www.cpsc.gov/cpsclist.asp.  Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov.

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